FAQ

Frequently Asked Questions (FAQ)

Got questions about Reef Support and our platform MariMap?
We’ve got answers! Below are some common queries about our work, tools, and services.

🌊 General Questions

What is Reef Support?

Reef Support develops modern technology for coral reef and marine ecosystem monitoring.
We also collaborate with 30+ organisations worldwide working in reef, cetacean, and shark protection, and provide global conservation training.

Our flagship platform, MariMap, is an integrated mapping, monitoring, and reporting tool for marine conservation projects.

Who can use MariMap?

MariMap is designed for:

  • Researchers & scientists
  • Conservation organisations
  • Policy makers
  • Community-led restoration projects
  • Anyone passionate about ocean sustainability

🤖 Technical Questions

How can I access the AI models?

You can use our AI models directly via our Hugging Face profile (opens in a new tab) or through MariMap where supported.

Is Reef Support open source?

Some of our tools and integrations are open source.
Check our GitHub organisation (opens in a new tab) for details.

Does MariMap support image analysis?

Yes — MariMap supports survey photo analysis for species identification and benthic cover mapping.
We’re actively developing Coral AI, which will provide full underwater segmentation and assisted labelling for better habitat mapping.

🗂 Project & Data Management

Can I invite others to my organisation or project?

Yes — MariMap supports:

  • User roles
  • Organisation invitations
  • Project collaboration

See our Organisation Guide for step-by-step instructions.

How is my data stored?

All data is securely stored in our cloud infrastructure, with optional on-premise deployments for enterprise users.

Can I export my data?

Yes — you can export surveys, reports, and geospatial layers in formats like GeoJSON, CSV, and PDF.

📈 Reporting & Insights

Can I create automated reports?

Yes — MariMap can generate multi-section PDF reports with maps, graphs, and survey results for projects and sites.

Does MariMap support time-series analysis?

Yes — time-series graphs can be generated for environmental parameters and survey metrics.

📬 Need More Help?

If your question isn’t listed here, feel free to reach out:

We’re here to help you make the most of Reef Support and MariMap! 💙

WelcomeReef Support AI